NOTEBOOK AC ADAPTER REPLACEMENT PROGRAM In cooperation with the U.S. Consumer Product Safety Commission, Compaq Computer Corporation announced a worldwide voluntary recall and replacement program for approximately 1.4 million AC adapters used with certain notebook products. These AC adapters can overheat, posing a potential fire hazard. The AC adapter consists of a small rectangular black AC adapter box that has a permanently attached cord on one end to connect to the computer and a detachable cord on the other end to plug into an AC outlet. This recall and replacement program affects only the AC adapters described below, not the notebook computers themselves. Compaq has initiated a recall and replacement program through which affected Compaq customers will receive a new replacement AC adapter for each recalled AC adapter. There will be no charge to Compaq customers who participate in the exchange program. Compaq received 5 reports of fire that were contained to the cases of the AC adapters. None of these reported incidents involved personal injury. Compaq and its AC adapter manufacturer consider this a potential risk due to the possibility of fire, and are taking these proactive measures to ensure the safety of our customers. The affected AC adapters were sold worldwide as separate options, as replacement parts, and with certain of the following notebooks computers: Armada M300 Armada M700 Armada E500s Armada E500 Armada V300 Armada 100s Armada 110 Armada 3500 Notebook 100 Prosignia 170 Prosignia 190 Presario 800 (South Korea only) Exceptions: Taiwan, PRC, and Hong Kong: the recall does not include the Prosignia 170 and 190 Japan: the recall does not include Armada 110 This recall and replacement program involves AC adapters made by only one of the multiple manufacturers used by Compaq, thus, not every AC adapter sold with a notebook listed above will be affected by this recall. The affected AC adapters can be identified by the adapter Model Series Number located directly under the Compaq Computer Corporation name on the AC adapter label (Click here to view the adapter...)This recall and replacement program affects only AC adapters with the Model Series numbers listed below. Model Series Number PPP003SD PPP003 PP2012 Please Note:Only those AC adapter Model Series that exactly match the list above are affected. For example:PPP003S isnotaffected by the recall. Compaq urges customers to discontinue use of the recalled AC adapters and to order a replacement adapter immediately.

News Room